The noun professionalism is usually used to describe the type of behavior you would expect from a professional person. For example, showing up to work on time, and focusing on the task at hand. In a words the professionalism is “the expertness characteristic of a professional person”
'Professionalism' describes the qualities, skills, competence and behaviors expected of individuals belonging to any given profession.Professionalism is often defined as the strict adherence to courtesy, honesty and responsibility when dealing with individuals or other companies in the business environment. This trait often includes a high level of excellence going above and beyond basic requirements.
The Merriam-Webster dictionary defines professionalism as "the conduct, aims, or qualities that characterize or mark a profession or a professional person"; and it defines a profession as "a calling requiring specialized knowledge and often long and intensive academic preparation." These definitions imply that professionalism encompasses a number of different attributes, and, together, these attributes identify and define a professional.
Wikipedia defines profession as “A profession is a vocation
founded upon specialized educational training, the purpose of which is to
supply disinterested objective counsel and service to others, for a direct and
definite compensation, wholly apart from expectation of other business gain.
"liberal professions" are, according to the European Union's
Directive on Recognition of Professional Qualifications (2005/36/EC)
"those practiced on the basis of relevant professional qualifications in a
personal, responsible and professionally independent capacity by those
providing intellectual and conceptual services in the interest of the client
and the public".
The dimensions of
Professionalism captures what it means to be a professional,
and what is expected of them. Professional activity is complex and diverse and
has the following dimensions:
Engagement with and use of the available robust
Decision-making within changing, uncertain and
unpredictable situations, and not just use of a fixed body of knowledge and
Management of potentially incomplete and
The requirement to work as part of a wider
multi-professional team, and not just in isolation
The need to cope with the unknown and unexpected,
as well as the routine
The need to consider and resolve complex ethical
and moral matters
The requirement to undertake career-long
learning and development
We have identified some characteristics of professionalism
such as skill, competency, honesty, integrity, accountability, self-regulation,
Good image, responsibility, commitments, politeness, intelligence, expertise
etc. Combination of these characteristics will make perfect professionalism of
a professional. So a professional should have practice following attributes
Integrity and Professionalism:
People with integrity do not cheat, steal, or lie, even when
they will not get caught. They do not "borrow" data that they should
not access; "cherry pick" data to misrepresent meaning; or misuse
information in conflict with legal norms, ethical expectations, or common
sense. Integrity are personal traits that are expected of any person,
regardless of job title, role, responsibility, or function within an
Professionals exhibit qualities such as honesty. They keep their
word, and they can be trusted implicitly because of this. They never compromise
their values, and will do the right thing, even when it means taking a harder
road. So honesty is the best attribute of professionalism.
Professionals have worked in a serious, thoughtful and
sustained way to master the specialized knowledge needed to succeed in their
fields; and that they keep this knowledge up-to-date, so that they can continue
to deliver the best work possible. Professionals are known for their
specialized knowledge. They've made a deep personal commitment to develop and
improve their skills, and, where appropriate, they have the degrees and
certifications that serve as the foundation of this knowledge.
Professionals hold themselves accountable for their
thoughts, words, and actions, especially when they've made a mistake. When
something goes wrong, do you immediately look for ways to avoid blame or for
ways to correct the problem? Taking responsibility for a mistake -- and then
learning from it -- might be the most reliable mark of a true professional.
The employee exhibits true professionalism by maintaining a
calm, business-like demeanor, and by doing everything that she can to make the
situation right. Approaching others with patience and respect for their
perspective enables constructive criticism and stronger collaboration. When in
doubt, fall back on the old standby: Treat others as you'd like to be treated.
In your quest to create a professional image, be ever
mindful that appearances count a lot towards creating a good first impression
as well as ongoing interactions. Personal grooming should not be overlooked. The
key is presenting an image that says you are confident, credible, trustworthy
and approachable. Work with in-store or hired image experts who can advise you
accordingly. Making a good impression is important in professionalism.
Professional responsibility is the area of legal practice
that encompasses the duties of attorneys to act in a professional manner, obey
the law, avoid conflicts of interest, and put the interests of clients ahead of
their own interests.
Whenever you make a promise to your superior, colleagues, or
clients, keep it. If it looks as if you won't be able to meet a deadline, let
your upper responsible person, team or client know as soon as sensibly
True professionals tend to be aware of how their work and
behavior affects everyone around them. Small courtesies such as letting
colleagues know in advance when you'll be unavailable can make a big difference
in the team's overall performance.
Approaching others with patience and respect for their
perspective enables constructive criticism and stronger collaboration. Be kind
and polite and use good manners to everyone you come into contact with, no
matter what their role is, and no matter how you're feeling.
Professionals are dedicated to providing the highest quality
in service. Emotions drive passions. The consummate professional is passionate
about success. Professional should have increase intelligence and skills. There
is expertise that has been cultivated through continuous learning and quality
The professional is both highly competent and autonomous but
also deeply connected to the best practices and standards of the field. They're
reliable, and they keep their promises. If circumstances arise that prevent
them from delivering on their promises, they manage expectations up front, and
they do their best to make the situation right.
Alexander Pope and Samuel Johnson, struggling in the
transition from the age of patronage to that of Grub Street professionalism,
Shakespeare offered not only a body of poetic invention but also an
inspirational career trajectory. —Jonathan Bate, Harper's, April 2007
In Washington, careerism has so trumped professionalism
among political journalists as to render Alderman’s ethical concerns almost
quaint. —Gene Lyons, Harper's, October 2003
It is difficult not to contrast the professionalism of
modestly paid firefighters and police doing their duty on September 11 with the
secretive … behavior of six- and seven-figure accountants, lawyers, CEOs,
bankers, and financial analysts who failed at their duty with Enron. —Bruce
Nussbaum, Business Week, 28 Jan. 2002